- Logger pro insert movie grayed out install#
- Logger pro insert movie grayed out update#
- Logger pro insert movie grayed out software#
- Logger pro insert movie grayed out windows#
Logger pro insert movie grayed out install#
This will install the Reprogramming Tool for the appropriate Firmware version on the computer.Ģ. Once the program has been installed make sure: Once complete, run the executable inside.
Logger pro insert movie grayed out update#
Otherwise follow the instructions below.ġ. Please download the latest version of the Vicon Firmware Update Utility, extract the files from ViconFirmwareUpdateUtility_x.x.x.xxxxh.zip. If a firmware update is needed you just need to click on the notification symbol and follow the instructions.
Logger pro insert movie grayed out software#
If your computer is connected to the internet, the Vicon software will do a firmware check. For version details, the FAQ: What is the latest version of Firmware? How do I update the Firmware on my Vantage/Vero and mixed hardware?Ī mixed or Vantage/Vero camera system needs to be on the latest firmware. The Firmware version should correspond to the newest generation of camera in your system.Ĭlick here to get shareable link. When running a mixed system please ensure that the Firmware is the same for all cameras. If you own a system comprised of only legacy hardware such as Pre T-Series and Bonita please contact Vicon Support The ability to load newer firmware onto legacy hardware is provided for convenience when updating systems containing a supported mix of camera types. T-Series/Bonita), but do not (unless specially stated) contain any specific updates for these products and are functionally identical to previous legacy firmware builds. New updated firmware versions are designed to load onto legacy hardware (i.e. Note: Starting other Vicon software during the operation of the reprogramming tool may interrupt the updating process.
Logger pro insert movie grayed out windows#
When the utility is installed and started, allow it through the Windows firewall in order for it to communicate with the cameras and reprogram them. The firmware update utility provides a robust guided workflow that allows you to update your camera firmware more reliably. The most up to date Firmware can be found via the Vicon Firmware Update Utility. If the cameras are still not connecting into the software please contact support.Ĭlick here to get shareable link. What can I do?Ĥ. Do you have Anti-Virus installed? If so, is the active scanning on the Anti-Virus software turned off? The active scanning will disrupt communication between the computer and the cameras. Is the Vicon Software being allowed through the Windows Firewall. To check – please see the following FAQ: I just installed the latest version of software but the cameras no longer connect when I run it. This can be verified at the top of the 3D Perspective it will either say “Live” or the name of the currently opened trial.ģ. If you have not set up a network port please refer to the FAQ: How do I set up my network card?Ģ. Is the system in Live Mode? Please go over to the Systems Tab and make sure you are Live. POE+, Giganet or Ultranet) is connected to a configured network port. Below are some items to look at if you are encountering troubles.ġ. Is the hardware on and connected to the computer? Make sure the Vicon connectivity device (i.e. There are a couple reasons as to why cameras will not connect into the software. Learn what our customers are doing, read The Standard here View from the top, opinions on trends, and useful guides News announcements and downloads for journalistsĬome and meet us, and watch us put our system to the test How can we inspire yours?Ĭall or find our offices, distributors, partners and press contacts The most comprehensive range of support plans availableĪccess software, models, scripts, utilities, SDKs and more hereįind technical information and help with common jobs hereįind answers to the most frequently asked questions
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